Frequently Asked Questions
Find the answers here
Q: How do I place an order?
Ordering
A: To place an order, browse our collection, select your desired items, choose the size and colour, and click "Add to Cart." Once you've added all items to your cart, proceed to checkout where you'll enter your shipping and payment information.
Q: Can I change or cancel my order after it’s been placed?
A: Orders can be modified or canceled within 24 hours of placement. Please contact our customer service team as soon as possible with your order number.
Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and select mobile payment options.
Q: What are your shipping options and rates?
Shippinng
A: We offer Free delivery to UK.
Q: How can I track my order?
A: Once your order has been shipped, you will receive a confirmation email with an order number. You can use this number to contact us about your package on our website and we will update you.
Q: Do you ship internationally?
A: Yes, we ship to many countries worldwide.
Please contact us and we will help arrange shipping for you.
Q: What is your return policy?
Returns
&
Exchanges
A: We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached. Sale items cannot be returned or exchanged.
Q: How do I return an item?
A: To return an item, please contact us via the website, enter your order number and email address, and we will help you return your item
Q: Can I exchange an item?
A: Please contact us and we will help advise you.